THE PROFESSIONAL CHOICE

®

APPLIANCES OF DISTINCTION

The Authorised Sub-Zero & Wolf Dealer in Bermuda

Telephone Hours: 10 AM-5 PM Mon-Fri

Supply Chain Advisory

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Under Warranty Service

Warranty Terms

After Warranty and General Service Work

For after-warranty work on Sub-Zero & Wolf appliances in Bermuda, or for general and routine service work on other appliances, please contact one of authorised technicians listed below direct to arrange a service call.

Cool Zone (Nick DeCosta)

6 Addendum Ln

Pembroke HM 07

8 Berwyn Hill

Paget, PG 02

If your appliance is still under warranty, please contact us to arrange a service call, and we will dispatch an authorised technician. You will need your product model number, serial number, and brief description of the service issue.

As the authorised dealer for Sub-Zero & Wolf and Cove appliances in Bermuda, all service requests must be made through Bermuda Supply for work to be performed under warranty.

For parts required for ongoing maintenance, or simply for replacement filters, please contact our authorised service partner Cool Zone to bring you Factory Certified Parts for Sub-Zero & Wolf, Cove, and other general appliances in Bermuda. You will need your product model number, serial number.

Cool Zone (Nick DeCosta)

6 Addendum Ln

Pembroke HM 07

Sub-Zero International Limited Warranty

FOR RESIDENTIAL USE

FULL TWO YEAR WARRANTY

For two years from the date of original installation, the Sub-Zero product warranty covers all parts and labor to repair or replace, under normal residential use, any part of the product that proves to be defective in materials or workmanship. All service provided by Sub-Zero under the above warranty must be performed by Sub-Zero factory certified service, unless otherwise specified by Sub-Zero, Inc. Service will be provided during normal business hours.

FULL FIVE YEAR SEALED SYSTEM WARRANTY

For five years from the date of original installation, this Sub-Zero product warranty covers all parts and labor to repair or replace, under normal residential use, these parts that prove to be defective in materials or workmanship: compressor, condenser, evaporator, drier and all connecting tubing. All service provided by Sub-Zero under the above warranty must be performed by Sub-Zero factory certified service, unless otherwise specified by Sub-Zero, Inc. Service will be provided during normal business hours.

*Stainless steel (doors, panels, handles, product frames and interior surfaces) are covered by a limited 60-day parts and labor warranty for cosmetic defects.

*Replacement water filters and air purification cartridges are not covered by the product warranty.

Supply Chain

ADVISORY

Long delays in the delivery of appliances caused by adverse global conditions are expected throughout 2021 and much of 2022 affecting the whole industry and across appliance brands.

Supply and Demand

Manufacturing industries especially appliance productions are experiencing supply-side and demand challenges including:

global material shortages particularly electronic components such as semiconductors utilized in all types of appliances;
logistical challenges caused by port closures/slowdowns and the resurgence of Covid-19;
an unprecedented surge in housing and remodeling activity over the past several months.

Delays

The length of delays varies by product and availability changes daily; however fulfillment for some products have recently been around 4 to 6 months, and we expect conditions to be challenging for the foreseeable future. Any delivery dates indicated are estimates based on the information provided by manufacturers at the time ordering and may change based on the status of production and availability.

Ordering

Customers are advised to place orders early to secure appliances from leading brands such as Gaggenau, Thermador, Bosch, and Sub-Zero & Wolf. One luxury brand manufacturer with general availability is Dacor.

THE PROFESSIONAL CHOICE

®

APPLIANCES OF DISTINCTION

The Authorised Sub-Zero & Wolf Dealer in Bermuda

Under Warranty Service

After Warranty and General Service Work

For after-warranty work on Sub-Zero & Wolf appliances in Bermuda, or for general and routine service work on other appliances, please contact one of authorised technicians listed below direct to arrange a service call.

6 Addendum Ln

Pembroke HM 07

Phone: 441-537-3295

ndecosta@coolzonebda.com

8 Berwyn Hill

Paget, PG 02

Phone: 441-534-1348

henry@als.bm

If your appliance is still under warranty, please contact us to arrange a service call, and we will dispatch an authorised technician. You will need your product model number, serial number, and brief description of the service issue.

As the authorised dealer for Sub-Zero & Wolf and Cove appliances in Bermuda, all service requests must be made through Bermuda Supply for work to be performed under warranty.

EMAIL | or call 441-799-2327

For parts required for ongoing maintenance, or simply for replacement filters, please contact our authorised service partner Cool Zone to bring you Factory Certified Parts for Sub-Zero & Wolf, Cove, and other general appliances in Bermuda. You will need your product model number, serial number.

6 Addendum Ln

Pembroke HM 07

Phone: 441-537-3295

ndecosta@coolzonebda.com

© 2003—2023

Bermuda Supply

Terms | Warranty | Contact Sales | Parts & Service

Proud Sponsor of The Coalition for the Protection of Children

Proud Sponsor of The Bermuda Diabetes Association

THE PROFESSIONAL CHOICE

®

APPLIANCES OF DISTINCTION

The Authorised Sub-Zero & Wolf Dealer in Bermuda

SUB_ZERO & WOLF

MORE FINE APPLIANCE BRANDS

BERMUDA’S AUTHORISED DEALER

Under Warranty Service

After Warranty and General Service Work

For after-warranty work on Sub-Zero & Wolf appliances in Bermuda, or for general and routine service work on other appliances, please contact one of authorised technicians listed below direct to arrange a service call.

6 Addendum Ln

Pembroke HM 07

Phone: 441-537-3295

8 Berwyn Hill

Paget, PG 02

Phone: 441-534-1348

If your appliance is still under warranty, please contact us to arrange a service call, and we will dispatch an authorised technician. You will need your product model number, serial number, and brief description of the service issue.

As the authorised dealer for Sub-Zero & Wolf and Cove appliances in Bermuda, all service requests must be made through Bermuda Supply for work to be performed under warranty.

EMAIL | or call 441-799-2327

For parts required for ongoing maintenance, or simply for replacement filters, please contact our authorised service partner Cool Zone to bring you Factory Certified Parts for Sub-Zero & Wolf, Cove, and other general appliances in Bermuda. You will need your product model number, serial number.

6 Addendum Ln

Pembroke HM 07

Phone: 441-537-3295

© 2003—2023

Bermuda Supply

Terms | Warranty | Contact Sales | Parts & Service

Sub-Zero International Limited Warranty

*Stainless steel (doors, panels, handles, product frames and interior surfaces) are covered by a limited 60-day parts and labor warranty for cosmetic defects.

*Replacement water filters and air purification cartridges are not covered by the product warranty.

Supply Chain

ADVISORY

Long delays in the delivery of appliances caused by adverse global conditions are expected throughout 2021 and much of 2022 affecting the whole industry and across appliance brands.

Supply and Demand

Manufacturing industries especially appliance productions are experiencing supply-side and demand challenges including:

Delays

Ordering

Customers are advised to place orders early to secure appliances from leading brands such as Gaggenau, Thermador, Bosch, and Sub-Zero & Wolf. One luxury brand manufacturer with general availability is Dacor.

Thank you.